PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryans Buffet and Cracker Barrel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryans Buffet
Cracker Barrel

Ryans Buffet and Cracker Barrel Overview

Total reviews 316 1054
Company responses 0 0
Issues resolved 0 2

Ryans Buffet and Cracker Barrel Consumer Ratings

Rank
174 out of 2656 in Cafes, Restaurants and Bars category
99 out of 2656 in Cafes, Restaurants and Bars category
Customer service
72 in category
70 in category
Price Affordability
151 in category
112 in category
Diversity of Products or Services
162 in category
104 in category
Discounts and Special Offers
83 in category
85 in category

Ryans Buffet and Cracker Barrel Rating Details

Customer service
2.2 (122 reviews)
2.2 (427 reviews)
Reviewer's quote

...He must be new and need lots of training in customer service. Today is military Monday. I'm wearing his Marine tshirt..

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...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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Price Affordability
2.5 (105 reviews)
3 (390 reviews)
Reviewer's quote

...If you know what a mortgage is, or have been educated past the 8th grade, you may want to go next store to Longhorns or Outback for about the same price..

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...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

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Diversity of Products or Services
2.2 (104 reviews)
2.9 (351 reviews)
Reviewer's quote

It was so busy and from what the waitress said they only had 2 of them working that night which is the reason why my services were so poor. I spoke with a manager about how upset I was and she was only 3 days into the position and was kind of nervous her self. I sat for like 25 mins waiting for...

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We have always enjoyed our experience at Cracker Barrel until today in Flagstaff Arizona , Monday special dressing dry and could not eat,poor service,!young staff did not know their products waitress cleaned table while we were Eating will not return there again..

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Discounts and Special Offers
2.2 (99 reviews)
2.2 (300 reviews)
Reviewer's quote

...We have a special liking for Ryan buffet...

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I purchased the Sunday Fried Chicken Special today 5/10/2020 and was supposed to receive a $10 gift card but did not get it. I have tried calling the store but keep getting a busy signal. Is there a way that you can help me get the card for my Mother? Thank you, Linda Turnak taffykats@***...

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Ryans Buffet and Cracker Barrel Pros and Cons

Pros
  • Our waitress
  • Variety of food
  • Server
  • Food
  • Good food
  • Waitress
Cons
  • Empty pans on hot bar
  • Atmosphere
  • Food choice
  • Customer service
  • Service
  • Poor service

Ryans Buffet and Cracker Barrel Most Positive Reviews

Top rated reviews
5

I am a customer that used to come in very often,i hardly ever go anymore,i have watched this restaurant go downhill...

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5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

I was at Ryan's in Foley, AL a couple of Sunday's ago. The table next to me was a family of 4 with 2 being small...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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Ryans Buffet and Cracker Barrel Most Critical Reviews

Lowest rated reviews
1

Decided on Thursday November 13 that my family and I were going to Ryan's for dinner. We looked online and saw...

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1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

It was my son's 25th birthday we chose Ryan's in Springfield MO. What a mistake for our family gathering! The service...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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Ryans Buffet and Cracker Barrel Latest Reviews

Recent published reviews
3

I managed Ryans back in the mid 80's and I can tell you the company owner Mr Mcall could show up at any moment so we wer...

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2.4

The WORST restaurant meal we've had in a long time. On 10/17/2020 we ordered one of our (previous to this experience) fa...

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No votes

Please call us about a past due payment1-618-267-8145

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1.4

I had delivered 2 orders. One was a cheeseburger which was ok. The other was country ham meal with mashed potatoes and...

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Ryans Buffet and Cracker Barrel Products and Services

Most reviewed product and services
  • Ryans Buffet Manager (47 reviews)
  • Ryans Buffet Sanitary Conditions (31 reviews)
  • Ryans Buffet Chicken (24 reviews)
  • Cracker Barrel Manager (127 reviews)
  • Cracker Barrel Waiter (64 reviews)
  • Cracker Barrel Sanitary Conditions (25 reviews)