PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perkins Restaurant and Cracker Barrel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perkins Restaurant
Cracker Barrel

Perkins Restaurant and Cracker Barrel Overview

Total reviews 332 1044
Company responses 0 0
Issues resolved 2 2

Perkins Restaurant and Cracker Barrel Consumer Ratings

Rank
98 out of 2634 in Cafes, Restaurants and Bars category
99 out of 2634 in Cafes, Restaurants and Bars category
Customer service
No votes
69 in category
Quality of Food
No votes
98 in category
Location
No votes
82 in category
Price Affordability
No votes
114 in category

Perkins Restaurant and Cracker Barrel Rating Details

Customer service
No votes
2.2 (423 reviews)
Reviewer's quote

...How sad is that!! What happened to customer service. All I asked her to do was to take the meal off of my bill..

Read full review

...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

Read full review
Quality of Food
No votes
2.5 (366 reviews)
Reviewer's quote

...Waited even LONGER for food and there were some things missing. Had to find waitress to ask for beverage refills. Waitress was snippy and snotty everytime we requested something...

Read full review

Poor quality of food and portions were very skimpy. It was like they were trying to make the pan of food stretch..

Read full review
Location
No votes
3.4 (358 reviews)
Reviewer's quote

My wife took me to the Menominee, MI location today for Fathers Day and we had a wait , as expected and then we were seated and waited 25 minutes for a waitress to take our order. The food came on time and the waitress said she would be back so we ate then waited again fo 25 more minutes for the...

Read full review

On August 29 2020 me and my wife was at you're morrisville location the waitress brings our food and the grits were watered down and the patty sausage was horrible and to top it off my wife's pancakes were so cold the butter wouldn't even melt it was just sitting there on the pancakes Charles...

Read full review
Price Affordability
No votes
3 (387 reviews)
Reviewer's quote

Asked about excessive bill-told extra items on photo on menu not part of menu price. No discount offered for poor service-time butter arrivef potatoe too cold to. melt it, no refils on...

Read full review

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

Read full review

Perkins Restaurant and Cracker Barrel Pros and Cons

Pros
  • I like the restaurant
  • Serving staff is friendly
  • Quality of food
  • Food
  • Good food
  • Waitress
Cons
  • Food
  • Attitudes
  • Treatment
  • Customer service
  • Service
  • Poor service

Perkins Restaurant and Cracker Barrel Most Positive Reviews

Top rated reviews
5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

Read full review
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

Read full review
5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

Read full review
5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

Read full review

Perkins Restaurant and Cracker Barrel Most Critical Reviews

Lowest rated reviews
1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

Read full review
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

Read full review
1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

Read full review
1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

Read full review

Perkins Restaurant and Cracker Barrel Latest Reviews

Recent published reviews
1.3

Breakfast my friend had today sept21 chicken and bisquit x2. The whites of eggs were runny. Waitress never ask how are m...

Read full review
2

waited one and a half hours for food waited 30 minutes after eating to get bill so we could leave had to find manager...

Read full review
4

Had breakfast this morning at your restaurant in Port St lucie.
My wife and I eat there a lot. We understand separate spa...

Read full review
No votes

Venice Rooks is the bomb! Jarvis is the pitts!

Read full review

Perkins Restaurant and Cracker Barrel Products and Services

Most reviewed product and services
  • Perkins Restaurant Customer Care (32 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)
  • Cracker Barrel Manager (127 reviews)
  • Cracker Barrel Customer Care (73 reviews)
  • Cracker Barrel Waiter (64 reviews)