PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mimis Cafe and Cracker Barrel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mimis Cafe
Cracker Barrel

Mimis Cafe and Cracker Barrel Overview

Total reviews
142
946
Company responses
0
0
Issues resolved
1
2

Cracker Barrel was first mentioned on PissedConsumer on Sep 25, 2009 and since then this brand received 946 reviews. It is 804 reviews more than Mimis Cafe received since Aug 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mimis Cafe customer support team than with Cracker Barrel customer service.

Mimis Cafe and Cracker Barrel Consumer Ratings

Rank
97 out of 3120 in Cafes, Restaurants and Bars category
88 out of 3120 in Cafes, Restaurants and Bars category
Customer service
100 in category
55 in category
Staff
77 in category
65 in category
Price Affordability
120 in category
103 in category

According to consumer ratings and reviews, Cracker Barrel ranks 9 points higher in the Cafes, Restaurants and Bars category than Mimis Cafe. People gave Mimis Cafe 1.9 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 269 points higher than the worst rated brand in this category. At the same time, Cracker Barrel was rated 2.3 stars for Customer service criterion in this category and it is 314 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Cracker Barrel has a higher rating than Mimis Cafe. Regarding Price Affordability criterion, consumers gave Mimis Cafe 2.6 stars and it is 67% greater than other in category. Cracker Barrel however was rated 3 stars and it is 72% greater than other in category.

Mimis Cafe and Cracker Barrel Rating Details

Customer service
1.9 (59 reviews)
2.3 (380 reviews)
Reviewer's quote

The food was very good, however, customer service was poor at best. My order was late, as other at our booth were served, as I waited for my food, only a few minutes, but I feel all our meals should have been served together. Problems were, getting another basket of rolls, delayed, requested twice,...

PissedConsumer1196661

...Retrain on Customer Service Skills..

PissedConsumer1707543
Staff
2.2 (46 reviews)
2.4 (344 reviews)
Reviewer's quote

...About 6:30---very few customers and at least 4 visible staff members enjoying each others conversations. We were promptly seated---then ignored. No kidding--after about ten minutes of trying to get someones attention we decided that we deserved better, got up and left...

Jack S

...The best part of our visit was the EXCELLENT service from the staff and their wonderful ATTITUDES!!!..

PissedConsumer1762491
Price Affordability
2.6 (44 reviews)
3 (349 reviews)
Reviewer's quote

...I knew why, as the coffee was ridiculously priced along with the iced tea at 3. 49! Of course not making it 3. 50 seems to fool some people but not all of us...

PissedConsumer883853

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

Mike F

Mimis Cafe and Cracker Barrel Pros and Cons

Pros
  • Staff
  • You split food onto two plates
  • Very nice and friendly service
  • Food
  • Good food
  • Waitress
Cons
  • Waitress not being attentive or serving what was ordered
  • Service at all
  • Poor service
  • Customer service
  • Service
  • Way i was treated

Mimis Cafe and Cracker Barrel Most Positive Reviews

Top rated reviews
5

Mimi's cafe seems to cater to middle aged and up who are looking for a quite dining experience from attentive, caring...

5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

Mimis Cafe and Cracker Barrel Most Critical Reviews

Lowest rated reviews
1

Gina was our waitress, she was hanging out with the bald loud male Manager, instead of taking care of our needs. Not on...

1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

Mimis Cafe and Cracker Barrel Latest Reviews

Recent published reviews
1

My friend & I go to Mimi's quite a bit. Yesterday, we ate at the Fairfield, CA restaurant. We both ordered a cup of Onio...

Read all 142 reviews

I placed my order online and forgot to change the time when I will be picking up my order due to me getting off work...

Read all 946 reviews

Mimis Cafe and Cracker Barrel Products and Services

Most reviewed product and services
  • Mimis Cafe Waiter (17 reviews)
  • Mimis Cafe Customer Care (16 reviews)
  • Mimis Cafe Free Entree Coupon (3 reviews)
  • Cracker Barrel Manager (124 reviews)
  • Cracker Barrel Customer Care (70 reviews)
  • Cracker Barrel Waiter (64 reviews)