PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cracker Barrel and IHOP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cracker Barrel
IHOP

Cracker Barrel and IHOP Overview

Total reviews
946
523
Company responses
0
0
Issues resolved
2
0

Cracker Barrel was first mentioned on PissedConsumer on Sep 25, 2009 and since then this brand received 946 reviews. It is 423 reviews more than IHOP received since Feb 15, 2008.

Cracker Barrel and IHOP Consumer Ratings

Rank
88 out of 3120 in Cafes, Restaurants and Bars category
57 out of 1073 in Fast Food category
Customer service
55 in category
33 in category
Price Affordability
102 in category
57 in category
Staff
65 in category
44 in category

Cracker Barrel and IHOP Rating Details

Customer service
2.3 (380 reviews)
1.8 (182 reviews)
Reviewer's quote

...Retrain on Customer Service Skills..

PissedConsumer1707543

...say I am so sorry I will take care of this ,nothing , So I said to her this is on you and got up and left, you need to train your managers to have better customer service, we might j so I said to her this is on you and got up and left, you need to train your managers to have better customer service, so we left hunger and not feeling good , very disappointed with that location will never go back and I live right around the...

PissedConsumer1587816
Price Affordability
3 (349 reviews)
2.6 (154 reviews)
Reviewer's quote

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

Mike F

...99 special price turned out to be over $8 for this senior. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word..

Beronica
Staff
2.4 (344 reviews)
1.7 (174 reviews)
Reviewer's quote

...The best part of our visit was the EXCELLENT service from the staff and their wonderful ATTITUDES!!!..

PissedConsumer1762491

...He looked as disinterested and disorganized as the rest of his staff. We over heard other tables complaining and saw other tables sitting waiting the same amount of time to be served. It seemed like some of the servers could handle it and others couldn't...

Danea

Cracker Barrel and IHOP Pros and Cons

Pros
  • Food
  • Good food
  • Waitress
  • Leaving
  • Taste
  • Service
Cons
  • Customer service
  • Service
  • Way i was treated
  • Poor customer service
  • Anything about the visit totally disappointing
  • Waitress

Cracker Barrel and IHOP Most Positive Reviews

Top rated reviews
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

5

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...

Cracker Barrel and IHOP Most Critical Reviews

Lowest rated reviews
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

1

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...

Cracker Barrel and IHOP Latest Reviews

Recent published reviews

I placed my order online and forgot to change the time when I will be picking up my order due to me getting off work...

Read all 946 reviews
2.8

When I tried their crepes and their blueberry pancakes. My face broke out and turned red. They should provide hero...

Read all 523 reviews

Cracker Barrel and IHOP Products and Services

Most reviewed product and services
  • Cracker Barrel Manager (124 reviews)
  • Cracker Barrel Customer Care (70 reviews)
  • Cracker Barrel Waiter (64 reviews)
  • Ihop Manager (104 reviews)
  • Ihop Customer Care (43 reviews)
  • Ihop Waiter (39 reviews)