PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Golden Corral and Cracker Barrel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Golden Corral
Cracker Barrel

Golden Corral and Cracker Barrel Overview

Total reviews 1291 1044
Company responses 0 0
Issues resolved 4 2

Golden Corral and Cracker Barrel Consumer Ratings

Rank
138 out of 2634 in Cafes, Restaurants and Bars category
98 out of 2634 in Cafes, Restaurants and Bars category
Customer service
80 in category
70 in category
Diversity of Products or Services
157 in category
103 in category
Price Affordability
153 in category
115 in category
Location
152 in category
83 in category

Golden Corral and Cracker Barrel Rating Details

Customer service
2.1 (509 reviews)
2.2 (423 reviews)
Reviewer's quote

Very rude no customer service skills found hair in my food I told them and was told to call corporate office..

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...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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Diversity of Products or Services
2.4 (444 reviews)
2.9 (346 reviews)
Reviewer's quote

...They need better managment stat! I work in food services, i am normally way more understanding than what i was tonight. I will never return there at that location! The food was very good and so were the cooks. But the floor staffing was ignorant! To say the least!!! ..

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We have always enjoyed our experience at Cracker Barrel until today in Flagstaff Arizona , Monday special dressing dry and could not eat,poor service,!young staff did not know their products waitress cleaned table while we were Eating will not return there again..

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Price Affordability
2.5 (439 reviews)
3 (387 reviews)
Reviewer's quote

There was no prime rib at 600 pm was not told charged full price Walked out very dissatisfied Ask for refund No longer my favorite place to eat..

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...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

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Location
3 (422 reviews)
3.4 (358 reviews)
Reviewer's quote

Me and my girlfriend stopped at the Collinsville location! The meat server a heavy set big black male was very rude very racist toward white people! Very obvious! White people would get a very small cut of steak compared to black people! It's like he tried to make me beg for a piece of steak then...

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On August 29 2020 me and my wife was at you're morrisville location the waitress brings our food and the grits were watered down and the patty sausage was horrible and to top it off my wife's pancakes were so cold the butter wouldn't even melt it was just sitting there on the pancakes Charles...

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Golden Corral and Cracker Barrel Pros and Cons

Pros
  • Variety of food
  • Waitresses
  • Food
  • Food
  • Good food
  • Waitress
Cons
  • Service
  • Customer service
  • Manager
  • Customer service
  • Service
  • Poor service

Golden Corral and Cracker Barrel Most Positive Reviews

Top rated reviews
5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

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5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

Its surprising that a large chain such as golden corral dont have trukey bacon or sausage on the breakfast bar i along...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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Golden Corral and Cracker Barrel Most Critical Reviews

Lowest rated reviews
1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

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1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

Thanksgiving 2014, me and my family saddled up and drove 2 hours aways thinking of such a wonderful dinner like we had l...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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Golden Corral and Cracker Barrel Latest Reviews

Recent published reviews
No votes

i contacted corporate's office
they called i told them the situation they said they would look into it
i'll give them a mo...

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2

waited one and a half hours for food waited 30 minutes after eating to get bill so we could leave had to find manager...

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2.2

Ive been coming to GC quite often to few locations, however Bloomingdale Illinois is by far the worst, my last visit was...

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No votes

Venice Rooks is the bomb! Jarvis is the pitts!

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Golden Corral and Cracker Barrel Products and Services

Most reviewed product and services
  • Golden Corral Manager (191 reviews)
  • Golden Corral Buffet (125 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)
  • Cracker Barrel Manager (126 reviews)
  • Cracker Barrel Customer Care (73 reviews)
  • Cracker Barrel Waiter (64 reviews)