PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cracker Barrel and Golden Corral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cracker Barrel
Golden Corral

Cracker Barrel and Golden Corral Overview

Total reviews 1044 1291
Company responses 0 0
Issues resolved 2 4

Cracker Barrel and Golden Corral Consumer Ratings

Rank
99 out of 2637 in Cafes, Restaurants and Bars category
139 out of 2637 in Cafes, Restaurants and Bars category
Customer service
69 in category
79 in category
Price Affordability
114 in category
149 in category
Quality of Food
99 in category
132 in category
Location
82 in category
148 in category

Cracker Barrel and Golden Corral Rating Details

Customer service
2.2 (423 reviews)
2.1 (509 reviews)
Reviewer's quote

...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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Very rude no customer service skills found hair in my food I told them and was told to call corporate office..

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Price Affordability
3 (387 reviews)
2.5 (439 reviews)
Reviewer's quote

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

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There was no prime rib at 600 pm was not told charged full price Walked out very dissatisfied Ask for refund No longer my favorite place to eat..

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Quality of Food
2.5 (366 reviews)
2.2 (407 reviews)
Reviewer's quote

Poor quality of food and portions were very skimpy. It was like they were trying to make the pan of food stretch..

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The food is nasty and for the price they need better quality of food and waitress complaining about making around 2. 13 plus tips I will never go back ever horrible there was 10 people in the party..

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Location
3.4 (358 reviews)
3 (422 reviews)
Reviewer's quote

On August 29 2020 me and my wife was at you're morrisville location the waitress brings our food and the grits were watered down and the patty sausage was horrible and to top it off my wife's pancakes were so cold the butter wouldn't even melt it was just sitting there on the pancakes Charles...

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Me and my girlfriend stopped at the Collinsville location! The meat server a heavy set big black male was very rude very racist toward white people! Very obvious! White people would get a very small cut of steak compared to black people! It's like he tried to make me beg for a piece of steak then...

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Cracker Barrel and Golden Corral Pros and Cons

Pros
  • Food
  • Good food
  • Waitress
  • Variety of food
  • Waitresses
  • Food
Cons
  • Customer service
  • Service
  • Poor service
  • Service
  • Customer service
  • Manager

Cracker Barrel and Golden Corral Most Positive Reviews

Top rated reviews
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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5

Its surprising that a large chain such as golden corral dont have trukey bacon or sausage on the breakfast bar i along...

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Cracker Barrel and Golden Corral Most Critical Reviews

Lowest rated reviews
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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1

Thanksgiving 2014, me and my family saddled up and drove 2 hours aways thinking of such a wonderful dinner like we had l...

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Cracker Barrel and Golden Corral Latest Reviews

Recent published reviews
2

waited one and a half hours for food waited 30 minutes after eating to get bill so we could leave had to find manager...

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No votes

i contacted corporate's office
they called i told them the situation they said they would look into it
i'll give them a mo...

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No votes

Venice Rooks is the bomb! Jarvis is the pitts!

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2.2

Ive been coming to GC quite often to few locations, however Bloomingdale Illinois is by far the worst, my last visit was...

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Cracker Barrel and Golden Corral Products and Services

Most reviewed product and services
  • Cracker Barrel Manager (127 reviews)
  • Cracker Barrel Customer Care (73 reviews)
  • Cracker Barrel Waiter (64 reviews)
  • Golden Corral Manager (191 reviews)
  • Golden Corral Buffet (125 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)