PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cracker Barrel and Golden Corral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cracker Barrel
Golden Corral

Cracker Barrel and Golden Corral Overview

Total reviews
934
1237
Company responses
0
0
Issues resolved
2
3

Golden Corral was first mentioned on PissedConsumer on Aug 27, 2008 and since then this brand received 1237 reviews. It is 303 reviews more than Cracker Barrel received since Sep 25, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Cracker Barrel customer support team and Golden Corral customer service.

Cracker Barrel and Golden Corral Consumer Ratings

Rank
89 out of 5047 in Cafes, Restaurants and Bars category
127 out of 5047 in Cafes, Restaurants and Bars category
Customer service
55 in category
68 in category
Price Affordability
104 in category
141 in category
Staff
66 in category
92 in category

According to consumer ratings and reviews, Cracker Barrel ranks 38 points higher in the Cafes, Restaurants and Bars category than Golden Corral. People gave Cracker Barrel 2.3 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 308 points higher than the worst rated brand in this category. At the same time, Golden Corral was rated 2.1 stars for Customer service criterion in this category and it is 295 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Cracker Barrel has a higher rating than Golden Corral. Regarding Staff criterion, consumers gave Cracker Barrel 2.4 stars and it is 82% greater than other in category. Golden Corral however was rated 2.1 stars and it is 75% greater than other in category.

Cracker Barrel and Golden Corral Rating Details

Customer service
2.3 (374 reviews)
2.1 (486 reviews)
Reviewer's quote

...Retrain on Customer Service Skills..

PissedConsumer1707543

Lexington Park/California MARYLANDDecember 3, 2019 My husband and I stopped by our local Golden Corral for a meal. We have been there many times with no complaints. Yesterday the servers were too busy sweeping the floor to take away our plates. The food was the problem. The sweet rolls (on the...

linda g
Price Affordability
3 (344 reviews)
2.5 (420 reviews)
Reviewer's quote

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

Mike F

...we were there before 4:00 and he should have paid the Senior Lunch price which would have been a total of $9. 89 including drink and tax. No, she charged him $10...

Teruo
Staff
2.4 (337 reviews)
2.1 (430 reviews)
Reviewer's quote

...I take notice that the manager is in the dining area the entire time we wait for our meals to be redone talking with the staff. Our "freshly" made meals come from the kitchen..

Robert J

...THE waitress we had was SUPERB!! THE REST OF THE STAFF AND COMPANY NEED REVIEWING! i will go after reembursment for every penny i have to spend to make sure my daughter is okay. Medications breathing treatments rash creams whatever it may be. Something needs to be done and soon...

Rohin

Cracker Barrel and Golden Corral Pros and Cons

Pros
  • Food
  • Waitress
  • Good food
  • Variety of food
  • Waitresses
  • Food
Cons
  • Customer service
  • Service
  • Way i was treated
  • Service
  • Manager
  • Customer service

Cracker Barrel and Golden Corral Most Positive Reviews

Top rated reviews
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

5

On Fri. Aug.2914 we met some of our relatives at Bedford in. Golden corral we have always had a wonderful experience...

Cracker Barrel and Golden Corral Most Critical Reviews

Lowest rated reviews
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

1

food served was cold from the rolls to the meat almost all of it was dry from sitting out too long ... some of it...

Cracker Barrel and Golden Corral Latest Reviews

Recent published reviews
3.8

One waitress in particular was beyond rude to me and my granddaughter. She slammed our food on the table also when we...

Read all 934 reviews

Wife and myself were eating at the golden corral in beaufort sc.
While eating a slice of pecan pie, I noticed a large hai...

Read all 1237 reviews

Cracker Barrel and Golden Corral Products and Services

Most reviewed product and services
  • Cracker Barrel Manager (123 reviews)
  • Cracker Barrel Customer Care (70 reviews)
  • Cracker Barrel Waiter (63 reviews)
  • Golden Corral Manager (186 reviews)
  • Golden Corral Buffet (120 reviews)
  • Golden Corral Sanitary Conditions (98 reviews)