PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cracker Barrel and Foodhold Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cracker Barrel
Foodhold Usa

Cracker Barrel and Foodhold Usa Overview

Total reviews
1027
343
Company responses
0
0
Issues resolved
2
1

Cracker Barrel and Foodhold Usa Consumer Ratings

Rank
98 out of 2614 in Cafes, Restaurants and Bars category
152 out of 776 in Food Manufacturers category
Customer service
70 in category
89 in category
Diversity of Products or Services
101 in category
133 in category
Product or Service Quality
72 in category
101 in category
Website
84 in category
148 in category

Cracker Barrel and Foodhold Usa Rating Details

Customer service
2.2 (420 reviews)
2.4 (52 reviews)
Reviewer's quote

...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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...Tried to call customer service, no answer..

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Diversity of Products or Services
2.9 (342 reviews)
2.5 (52 reviews)
Reviewer's quote

We have always enjoyed our experience at Cracker Barrel until today in Flagstaff Arizona , Monday special dressing dry and could not eat,poor service,!young staff did not know their products waitress cleaned table while we were Eating will not return there again..

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I like the GIANT store products in general but this is an unnecessarily frustrating plastic wrap product packaging design. It is next to impossible to get the 'cutter' onto the corrugated cardboard edge and even to cut the wrap if you are not placing it on an object first. Then, the leading edge is...

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Product or Service Quality
2.2 (334 reviews)
2.1 (100 reviews)
Reviewer's quote

...I think you need to know and to improve service!..

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since I began using this product , my saran wrap does NOT stick, and that is the only change I've made. I'd like a refund, and I'll buy another product..

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Website
3 (319 reviews)
2.3 (48 reviews)
Reviewer's quote

The website looked like the order did t go through so I kept trying. In reality I ordered 4 times on my credit card. In addition I placed 1 order using Venmo which did show a completed order...

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Given the terrible condition with Covid19 and the way China handed it I feel medical products from China should be banned. My wife picked up Adhesive Tape (Made in China). It will be returned and your products will not be in our household. Ron Henry Winfield Pa

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Cracker Barrel and Foodhold Usa Pros and Cons

Pros
  • Food
  • Good food
  • Waitress
  • Quality and variety offered
  • Variety
  • I guess the diversity of fruit in their bags of frozen fruit
Cons
  • Customer service
  • Service
  • Poor service
  • Poor quality and waste of money
  • Quality
  • Not hearthealthy

Cracker Barrel and Foodhold Usa Most Positive Reviews

Top rated reviews
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

My God, the reviews I've read on this website are scary. I have never had a problem with my Stop and Shop brand...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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5

HELLO I AM ON A REAL SPECIAL DIET AND CAN ONLY EAT CERTAIN FOODS SO TODAY UPON EATING A GIANT BRAND PLAIN RICE CAKE...

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Cracker Barrel and Foodhold Usa Most Critical Reviews

Lowest rated reviews
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

Three quarters through a box of stop and shop brand tissues, I pulled one out to blow my nose and inhaled some fibers...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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1

I have now purchased two (2) packages of "Giant" brand Swiss Cheese in the "New" packaging and it is not possible to res...

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Cracker Barrel and Foodhold Usa Latest Reviews

Recent published reviews
3.6

I have ordered the meatloaf before but there is something gross in the meatloaf now. Pieces of chewy uncooked meat-like...

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1

Do I love the tissues softness and thickness, however the tissues all stick together in the middle of the box and I end...

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2.5

We have always enjoyed eating at Cracker Barrel. However, the experience we had yesterday, Aug. 7, at your Sherman, TX r...

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No votes

I have been buying this product faithfully for 3 years. I live in Martinsburg West Virginia. My main grocery store is...

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Cracker Barrel and Foodhold Usa Products and Services

Most reviewed product and services
  • Cracker Barrel Manager (125 reviews)
  • Cracker Barrel Customer Care (72 reviews)
  • Cracker Barrel Waiter (64 reviews)
  • Foodhold Usa Beans (7 reviews)
  • Foodhold Usa Customer Care (5 reviews)
  • Foodhold Usa Chicken Wings (4 reviews)