PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cracker Barrel and Dennys Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cracker Barrel
Dennys Restaurant

Cracker Barrel and Dennys Restaurant Overview

Total reviews 1044 1204
Company responses 0 0
Issues resolved 2 2

Cracker Barrel and Dennys Restaurant Consumer Ratings

Rank
98 out of 2634 in Cafes, Restaurants and Bars category
168 out of 2634 in Cafes, Restaurants and Bars category
Customer service
70 in category
140 in category
Price Affordability
115 in category
130 in category
Quality of Food
102 in category
135 in category
Location
84 in category
154 in category

Cracker Barrel and Dennys Restaurant Rating Details

Customer service
2.2 (423 reviews)
1.7 (431 reviews)
Reviewer's quote

...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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Ordered directly at Denny's, and food was delivered by DoorDash. Food was cold, which was obviously Denny's fault, not driver, since I was able to track him, and there is no way in that short trip when he picked it up, it got cold. Muffin was not fully done (chewy/stale), sunny side eggs were over...

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Price Affordability
3 (387 reviews)
2.7 (374 reviews)
Reviewer's quote

...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

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...99, but naturally the price would be more now. It was 4. 49 and Wow, was I shocked when they finally brought it to the table ! There was almost nothing on the plate...

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Quality of Food
2.5 (366 reviews)
2.2 (338 reviews)
Reviewer's quote

Poor quality of food and portions were very skimpy. It was like they were trying to make the pan of food stretch..

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...I appreciate the fact that this is a new service and that it may take the staff a little while to get used to, however, there is no excuse for the poor quality of food and missed items. I would like to be contacted and to receive a refund. ..

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Location
3.4 (358 reviews)
3 (343 reviews)
Reviewer's quote

On August 29 2020 me and my wife was at you're morrisville location the waitress brings our food and the grits were watered down and the patty sausage was horrible and to top it off my wife's pancakes were so cold the butter wouldn't even melt it was just sitting there on the pancakes Charles...

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...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

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Cracker Barrel and Dennys Restaurant Pros and Cons

Pros
  • Food
  • Good food
  • Waitress
  • Service
  • Food
  • Staff
Cons
  • Customer service
  • Service
  • Poor service
  • Horrible customer service
  • Food customer service
  • Worst service ever received

Cracker Barrel and Dennys Restaurant Most Positive Reviews

Top rated reviews
5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

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Cracker Barrel and Dennys Restaurant Most Critical Reviews

Lowest rated reviews
1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

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Cracker Barrel and Dennys Restaurant Latest Reviews

Recent published reviews
2

waited one and a half hours for food waited 30 minutes after eating to get bill so we could leave had to find manager...

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No votes

How can u send pancakes with no syrup

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No votes

Venice Rooks is the bomb! Jarvis is the pitts!

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No votes

Order missing for orange juices.

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Cracker Barrel and Dennys Restaurant Products and Services

Most reviewed product and services
  • Cracker Barrel Manager (126 reviews)
  • Cracker Barrel Customer Care (73 reviews)
  • Cracker Barrel Waiter (64 reviews)
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (88 reviews)