Vivint vs CPI Security
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vivint and CPI Security as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Vivint and CPI Security Overview
Vivint was first mentioned on PissedConsumer on Jun 21, 2011 and since then this brand received 678 reviews. It is 618 reviews more than CPI Security received since Sep 28, 2012. CPI Security responds to reviews and communicates with its consumers more often than Vivint. CPI Security customer service team contacts its customers via PissedConsumer.com in 32 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CPI Security customer support team than with Vivint customer service.
Vivint and CPI Security Consumer Ratings
According to consumer ratings and reviews, CPI Security ranks 9 points higher in the Security and Protection Services category than Vivint. People gave Vivint 1.2 stars for Customer service criterion in Security and Protection Services category and it is 56 points higher than the worst rated brand in this category. At the same time, CPI Security was rated 1.3 stars for Customer service criterion in this category and it is 60 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that CPI Security has a higher rating than Vivint. Regarding Billing Practices criterion, consumers gave Vivint 1.5 stars and it is 53% greater than other in category. CPI Security however was rated 1.6 stars and it is 57% greater than other in category.
Vivint and CPI Security Rating Details
Vivint and CPI Security Pros and Cons
- Price
- Speed when it worked
- Service
- Idea of a secure home
- Initial meetings with representative were satisfactory
- I was very happy with my first 10 years with them
- Customer service
- Service
- Cancellation policies
- Length of contract
- Customer service
- 5 year contract surprise
Vivint and CPI Security Most Positive Reviews
Vivint and CPI Security Most Critical Reviews
Vivint and CPI Security Latest Reviews
Vivint and CPI Security Products and Services
- Vivint Security System (203 reviews)
- Vivint Customer Care (95 reviews)
- Vivint Sales Representative (23 reviews)
- Cpi Security Customer Care (24 reviews)
- Cpi Security Security System (11 reviews)
- Cpi Security Security System Plan (4 reviews)
How would you compare Vivint vs CPI Security?