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CPI Security

Home Security
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 39 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.1
Reliability
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Idea of a secure home 1
  • Equipment 1

Customers don't like

  • Customer service4
  • Length of contract2
  • 5 year contract surprise2
  • Billing service1
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 539 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Reliability
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Price 6
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 4
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service22
  • Service5
  • Cancellation policies5
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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