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CozyWinters

1.6
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 40 TOTAL REVIEWS
Rank
471 out of 2348
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
5 reviews
No votes
1 reviews

Ebay

1.9
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1322 TOTAL REVIEWS
Rank
64 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    06:12
  • ISSUES RESOLVED
    0%
Top Products and Services
2
155 reviews
2.1
100 reviews
2.4
43 reviews

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Anonymous
#1614940

At first, I had some problems, and was concerned Cozy Winters had been a mistake, to purchase from. However, I received an email from their customer support team, and they went extra effort, to make sure I had enough information to troubleshoot the product.

They offered to ship a replacement immediately, at no cost.

So what started out as negative, ended up positive. Typically, eBay is "email only", so your ability to get the same kind of response is hit-or-miss.

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