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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Zoosk

Media
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $9.8K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Site itself was ok 3
  • Your site is 2
  • There were compatible members but search feature poor 1
  • Worthless search settings 1
  • Very little 1

Customers don't like

  • Fake profiles5
  • Business practices4
  • Does not do what it says3
  • People are online even though they have left the service3
  • Fake views3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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