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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
Delete
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $8.7K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Reliability 1

Customers don't like

  • Expensive service3
  • Criminal billing practices3
  • Deceptive contract1
  • Rain caused service loss1
  • Outrageous attitude and arrogance1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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