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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $63K CLAIMED LOSSES
  • $520 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 5
  • Having internet 3
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3

Customers don't like

  • Price6
  • Service3
  • Service does not work3
  • Sneakiness of charges3
  • Unwillingness to rectify situation3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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