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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1046 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • That i have other internet companies to use 2
  • Reading the negative reviews 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service7
  • Complete lack of service5
  • Customer service5
  • Dont trust what sales sells you5
  • Excuses for lack of action5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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