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  • 1 ISSUES RESOLVED
  • 995 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 4
  • Only apologies 4
  • Past performance 4
  • Represenative was nice 4

Customers don't like

  • Customer service20
  • Horrible customer experience16
  • Awful customer service11
  • Horrible customer service11
  • Current performance11
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 169 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • That i have other internet companies to use 2
  • Reading the negative reviews 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service7
  • Dont trust what sales sells you5
  • Excuses for lack of action5
  • Poor service4
  • Wait for repairs4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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