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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 4
  • Only apologies 4
  • Past performance 4
  • Represenative was nice 4

Customers don't like

  • Customer service20
  • Horrible customer experience16
  • Awful customer service11
  • Horrible customer service11
  • Current performance11
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Vyve Broadband

Telecommunications
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $63.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet when it works 5
  • No contract 4
  • When it works it is great 3
  • Month to month billing 2
  • Speed when it worked 1

Customers don't like

  • Customer service10
  • Customer care9
  • Overpriced7
  • Quality of service6
  • Poor value5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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