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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service17
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 894 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • No resolution to problem10
  • Customer service8
  • Problem resolution7
  • Deceitful salesperson7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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