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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1022 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $862 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Plans 7
  • Not much to like 6
  • Price 4
  • Sales representative 4
  • Pricing of the plans 4

Customers don't like

  • Service17
  • Customer support16
  • Customer service14
  • Billing12
  • Coverage10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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