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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1037 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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