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Cox Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1236 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Internet speed 8
  • No resolution 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service46
  • Service support7
  • Current performance7
  • Did not honor committments5
  • Billing practices4
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 3
  • Quality of product 2
  • It is nice when it works 2
  • Technical support is good 1
  • Technical service 1

Customers don't like

  • Not getting what i paid for3
  • Customer service3
  • When it does not work2
  • Repeated calls with no solution2
  • Corporate policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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