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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $69.6K CLAIMED LOSSES
  • $966 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Extremely unsatisfied and pissed off 1
  • Not being patronized 1
  • Store customer service 1
  • Very bad experience 1
  • Web site 1

Customers don't like

  • Billing errors4
  • Customer service4
  • Rude customer service3
  • Poor and slow service2
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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