PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skype and Cox Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skype
Cox Communications

Skype and Cox Communications Overview

Total reviews
59
1464
Company responses
0
0
Issues resolved
1
5

Cox Communications was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 1464 reviews. It is 1405 reviews more than Skype received since Jun 6, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Skype customer support team than with Cox Communications customer service.

Skype and Cox Communications Consumer Ratings

Rank
108 out of 1004 in Media category
248 out of 1945 in Telecommunications category
Website
89 in category
No votes
Customer service
88 in category
No votes
Billing Practices
38 in category
No votes

Skype and Cox Communications Rating Details

Website
1.3 (25 reviews)
No votes
Reviewer's quote

My Skype account was hacked and £250 was taken from my account. This was unauthorized transaction and therefore fraudulent or illigal. I informed Skype, but they would not refund . The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and...

Milena

So, I went to the website, and did the next few things, and this was the outcome: The website offered a bundle which the apartment complex couldn't honor. Had to call and confirm order, which the lady on the phone did, and took off phone service, so I could get the rest of the bundle. Then I had to...

Kai
Customer service
1 (24 reviews)
No votes
Reviewer's quote

Worst customer service experience i have ever had. I hope they shut down and everyone stops using them How on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start chatting to a new person since there is no option to talk...

carly s

The customer service people seem like brainwashed zombies who could never fathom the government hacking people's Internet in order to silence truthers; these idiots probably have Alexa throughout their homes because they live in a fantasy world. The reality is that Cox is just another sellout...

PissedConsumer1710427
Billing Practices
1.4 (23 reviews)
No votes
Reviewer's quote

Unable to log in. Password reset numerous times. Does not recognize my Skype Account Number. Cannot cancel as unable to log in. No way to reach customer service by phone, by email, by chat, etc. No way to cancel service. Tried many times but cannot log in !!! Paid for a 12 month subscription but...

Jackie W

Don't try to cancel cox cable. They are very dishonest people. You can't cancel on line. You have to call and then a transfer and then a request to cancel. A big sales pitch. I still want to cancel. They'll tell you ok. Then you find out that you get another bill. You call and question about you...

Bernard A

Skype and Cox Communications Pros and Cons

Pros
  • Free video calls
  • Convenience
  • When it actually worked
  • Internet speed
  • No resolution
  • I am very upset and disguss about cox cable and there
Cons
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with
  • Awful customer service
  • Service support
  • Fraudulent billing schemes

Skype and Cox Communications Most Positive Reviews

Top rated reviews
No votes
5

I HATE Cox! We pay more than $300 a month for phone, high speed Internet, and email. That's not only a hyper-inflated...

Skype and Cox Communications Most Critical Reviews

Lowest rated reviews
1

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...

1

Cox cable okc should be sued via class action. No other monthly service whether electric or gas or my lawn service...

Skype and Cox Communications Latest Reviews

Recent published reviews

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

Read all 59 reviews
1.2

I started out with the low income internet, as I was a student and single mother working only as a federal work study! C...

Read all 1464 reviews

Skype and Cox Communications Products and Services

Most reviewed product and services
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)
  • Cox Communications Internet Service (254 reviews)
  • Cox Communications Bundle (128 reviews)
  • Cox Communications Customer Care (120 reviews)