Cox Communications vs Skype

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  • 1 ISSUES RESOLVED
  • 985 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12

Products by Cox Communications

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Skype

Media
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $260 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Convenience 2
  • Free video calls 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service7
  • Impossible to deal with4
  • Look like cheating now4
  • Insincere apologies for inconvenience2
  • Unreasonable behaviour2

Products by Skype

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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