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Delete
  • 1 ISSUES RESOLVED
  • 995 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Internet speed 6
  • No resolution 4
  • Only apologies 4
  • Past performance 4
  • Represenative was nice 4

Customers don't like

  • Customer service20
  • Horrible customer experience16
  • Awful customer service11
  • Horrible customer service11
  • Current performance11
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Skype

Media
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $239 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Convenience 1
  • Free video calls 1
  • Used to be good 1

Customers don't like

  • Customer service6
  • Impossible to deal with4
  • Look like cheating now4
  • Insincere apologies for inconvenience2
  • Unreasonable behaviour2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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