Start a new comparison
Delete

Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1023 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
Delete

Skype

Media
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $239 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Convenience 2
  • Free video calls 1
  • It used to be so easy to use 1
  • Used to be good 1
  • Used to when you could ring them with problems or complaints 1

Customers don't like

  • Customer service7
  • Impossible to deal with4
  • Look like cheating now4
  • Insincere apologies for inconvenience2
  • Unreasonable behaviour2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.