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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
Delete
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $751 CLAIMED LOSSES
  • $54 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Sucks 4
  • It seemed ok until i got cut off 1

Customers don't like

  • Fraudulent at worst2
  • Any of it2
  • Automatic membership renewal1
  • Unsecure at best1
  • Not having a customer service to communicate with1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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