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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service17
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
Delete
  • 0 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Concept 4
  • Web site 1
  • Supposed services 1
  • Phones 1
  • Fax service is ok 1

Customers don't like

  • Poor customer service6
  • Tech team couldnt fix issues3
  • Fax service didnt work3
  • Customer service not responding3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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