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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1104 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • No resolution 6
  • Internet speed 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service16
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
Delete
  • 4 ISSUES RESOLVED
  • 1328 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Has been good up till now 17
  • Website 7
  • Up until my account got hacked 7
  • Amount of users 4
  • Woman i met 3

Customers don't like

  • Non-existent customer service46
  • Inability to contact customer service28
  • Account deleted for no reason21
  • Being banned for no reason18
  • Being blocked for no reason14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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