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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1045 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
Delete
  • 3 ISSUES RESOLVED
  • 965 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $17.8K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Has been good up till now 10
  • Up until my account got hacked 6
  • Amount of users 4
  • Website 4
  • Was good until now 4

Customers don't like

  • Being banned for no reason18
  • Customer service15
  • No access to customer service13
  • No response from plenty of fish13
  • Being blocked for no reason12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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