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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
  • Discount and easy to use payroll input 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tlo staff 1
  • Tonya grubb she is excellent 1

Customers don't like

  • No responsibility for mistakes14
  • Terrible customer service10
  • Inaccurate information9
  • Horrible experience8
  • Little to no communication7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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