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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1106 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • No resolution 5
  • Represenative was nice 4
  • Past performance 4
  • Cox represeative was kind 4
  • No resolution for multiple months 3

Customers don't like

  • Awful customer service13
  • Service support6
  • Did not honor committments5
  • People wasting my time3
  • Installation technician3
Delete
  • 1 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $48.1K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Interview 1

Customers don't like

  • Not really cared about customers need2
  • Staff and their lack of customer care1
  • Not worth hit1
  • Motivated by money and only money scammers1
  • Do not match you with the right person1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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