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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
Delete
  • 1 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $48.1K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Interview 1
  • Safety factor and quality people 1
  • Safety is number 1 the interview and process 1
  • Time when they stopped speaking 1

Customers don't like

  • Not really cared about customers need2
  • Do not match you with the right person1
  • Motivated by money and only money scammers1
  • Not worth hit1
  • Staff and their lack of customer care1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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