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Cox Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1234 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 8
  • No resolution 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service46
  • Service support7
  • Current performance7
  • Did not honor committments5
  • Billing practices4
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Netflix

Telecommunications
  • 2 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.2
Customer service
Billing Practices
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • What netflix used to be 8
  • Convenience 4
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3
  • Orange is the new black 3

Customers don't like

  • Customer service9
  • Streaming interruptions5
  • Took off the most popular shows3
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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