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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
Delete
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Billing Practices
Website

No items

Customers don't like

  • Not delivering as stated2
  • Lack of contact from their service2
  • Misleading service2
  • All1
  • Misleading1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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