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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Mingle2

Media
  • 5 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $27.2K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Site but got locked out for no reason 7
  • It is free 6
  • Great site for meeting people 3
  • Reading messages 3
  • It upto lockdown 3

Customers don't like

  • Being locked out11
  • Fact of being locked out for no reason9
  • Being scammed8
  • Lockdown unjust8
  • Fake pictures and member profiles7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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