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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • No resolution 5
  • Internet speed 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service20
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
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Meetup

Media
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $198 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • All other groups 1
  • Most of the other groups 1
  • Options 1
  • Variety of groups 1

Customers don't like

  • Hostile environment4
  • Abusive organizer3
  • Policies2
  • Writing libelous statements about me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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