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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1023 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
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Match

Media
  • 0 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $752 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Horrendous 5
  • I like the site until i got scammed again 3
  • Nothing at all 2
  • Simplicity of website 1
  • What was promised 1

Customers don't like

  • Was catfished and no refund or caring by rep9
  • Being charged without permission7
  • Especially no refund7
  • Customer service6
  • Unclear policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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