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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service46
  • Horrible customer experience17
  • Current performance13
  • Service support11
  • Billing8
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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