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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1030 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
Delete
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $21.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers

No items

Customers don't like

  • Inability to contact them directly by email or phone6
  • Reluctance to get feed back about scam artists3
  • Inability to sign up2
  • Cancelled me after 1 day with no refund of 6 months prepaid1
  • Signing me up without my permission1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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