Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Crooked business3
  • Added extra charges onto my contract3
  • Contract with hidden 30 day clause2
  • Poor communication1
Delete

Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service16
  • Service support7
  • Current performance7
  • Did not honor committments5
  • Billing4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel