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Cox Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1170 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 7
  • No resolution 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service46
  • Service support7
  • Current performance7
  • Did not honor committments5
  • Billing practices4
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Godaddy

Hosting
  • 1 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Pricing 2
  • Less price domains 2
  • Some representatives 1
  • Quite comical always blaming the customer for their problems 1
  • Prices 1

Customers don't like

  • Poor customer service17
  • Questionable ethics6
  • Unprofessional staff4
  • Scammed me4
  • Product does not work4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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