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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1021 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
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Godaddy

Hosting
  • 1 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Very bad 8
  • Less price domains 2
  • Pricing 1
  • Very bad compny 1
  • Some representatives 1

Customers don't like

  • Poor customer service9
  • Unprofessional staff8
  • Poor customer service at best7
  • Questionable ethics7
  • Product does not work7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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