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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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Godaddy

Hosting
  • 1 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Less price domains 2
  • Leaving for another hosting service 1
  • Prices 1
  • Pricing 1
  • Some representatives 1

Customers don't like

  • Questionable ethics6
  • Product does not work4
  • Scammed me4
  • Unprofessional staff4
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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