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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
Delete
  • 0 ISSUES RESOLVED
  • 7 TOTAL REVIEWS
  • $903 CLAIMED LOSSES
  • $301 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Bad1
  • But others were rude and skimishers1
  • Dishonesty1
  • Some employees were very kind1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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