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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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Dish Network

Telecommunications
  • 4 ISSUES RESOLVED
  • 1996 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $828 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Ease of use 8
  • Fox programming 5
  • Great sign up 5
  • Hopper 5
  • That im no longer a customer 5

Customers don't like

  • Customer service15
  • Breech of contract12
  • Service9
  • Loss of channels7
  • Customer service and service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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