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Cox Communications
Directv

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cox Communications

Cox Communications

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1447 TOTAL REVIEWS
Rank
245 out of 1925
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
248 reviews
1.6
127 reviews
1.4
118 reviews
Directv

Directv

1.7
  • 39 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12919 TOTAL REVIEWS
Rank
212 out of 1925
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    9%
Top Products and Services
1.7
2695 reviews
2.1
1331 reviews
1.6
1227 reviews

How would you compare Cox Communications vs Directv?

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Anonymous
#1382118

They are both equally bad. We need a Congressional investigation of all telecom companies.

They have a franchise that allows them to offer poor service, and gouge customers. There is no real competition.

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