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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1087 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service16
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 682 TOTAL REVIEWS
  • $92.7K CLAIMED LOSSES
  • $555 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Affordable prices 6
  • Better than average prices and service 6
  • Plan price 5
  • Phone price 2
  • Price 2

Customers don't like

  • Customer service6
  • Customer service or that i still dont have my refund5
  • Lousy customer service5
  • Lies taking no responsibility for the inconveniences the cause4
  • False avertising3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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