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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • No resolution 4
  • Only apologies 4
  • Past performance 4
  • Represenative was nice 4

Customers don't like

  • Customer service20
  • Horrible customer experience16
  • Awful customer service11
  • Horrible customer service11
  • Current performance11
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 605 TOTAL REVIEWS
  • $88.7K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • Cricket sucks all around the board 4
  • I hated my cricket experience 2

Customers don't like

  • Customer service10
  • Lousy customer service8
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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