PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cover Anything and The Cover Guy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Cover Guy

The Cover Guy

Has Verified Representatives
1.9
Cover Anything
The Cover Guy

Cover Anything and The Cover Guy Overview

Total reviews 153 182
Company responses 0 23
Issues resolved 2 8

Cover Anything and The Cover Guy Consumer Ratings

Rank
143 out of 944 in Equipment category
60 out of 266 in Pools, Spas and Plumbing Supplies category
Exchange, Refund and Cancellation Policy
111 in category
60 in category
Customer service
93 in category
54 in category
Website
77 in category
39 in category
Value for money
108 in category
63 in category

Cover Anything and The Cover Guy Rating Details

Exchange, Refund and Cancellation Policy
1.3 (100 reviews)
1.3 (63 reviews)
Reviewer's quote

...Company will not cover a refund. Horrible customer service never order anything from here..

Read full review

...I have emailed twice with no response requesting a shipping number or a refund. I would caution anyone going by their website reviews, I suspect they are generated by whoever created the website. Well done sir/maam, you fooled me..

Read full review
Customer service
1.5 (98 reviews)
1.4 (92 reviews)
Reviewer's quote

...I have attempted to contact customer service three times and not response..

Read full review

I emailed and called a few times, finally spoke to customer service, and they were like yup you have to pay. I told her the website stated Free Shipping, she said things have changed and the website isn't able to know that your zip code required additional shipping. I said I wasn't paying for...

Read full review
Website
2.7 (96 reviews)
2.6 (71 reviews)
Reviewer's quote

...Going back to the website and reading their return policies I cannot send it back anyway because they want it as it was received...

Read full review

...It was supposedly shipped two weeks ago, when I went to track it on the freight line website, the tracking number would not work. Email number 1 to the cover guy about this got a reply of, “I’m looking into it”. No reply until several hours later with a new tracking number...

Read full review
Value for money
1.9 (96 reviews)
1.6 (56 reviews)
Reviewer's quote

...The boat cover we ordered that was guaranteed to fit or get money back didn't come close to fitting. To try and get a shipping label to return it was nearly impossible - they do not answer the phone or respond to emails. We finally got a shipping label and then were refunded incorrectly...

Read full review

...I could have purchased 2 hot tub covers, one spare and still been money ahead. I am getting a runaround and not happy Rhys..

Read full review

Cover Anything and The Cover Guy Pros and Cons

Pros
  • Web site
  • Ease of ordering
  • Fast delivery
  • Unprofessional and disturbing
  • That they seemed like a reputable company
  • Ease of ordering
Cons
  • Return policy
  • Customer service
  • Falsely advertised and dont stand behind it as stated
  • Customer service
  • Warenty the way they handeled the situation
  • Lied about delivery

Cover Anything and The Cover Guy Most Positive Reviews

Top rated reviews
5

I own a seasonal business and our vehicle fleet sits unused over the summer months. Having recently made a substantial...

Read full review
4.9

After reading all the negative reviews dont buy from company, I had to write about my positive experience ..I dealt...

Read full review
5

I just saw your segment in the High Performance Road Trip 2018 and immediately made the leap. It's hard finding things...

Read full review
4.3

I bought this cover because it was the best priced and made locally. Over a week after paying (after the cover was...

Read full review

Cover Anything and The Cover Guy Most Critical Reviews

Lowest rated reviews
1

I ordered a car cover from them for my car, and when it got here it didn't fit at all. I pulled on it trying to make it...

Read full review
1

Do not use Cover Guy under any circumstances. Cover guy gave me the run around for months about my delivery. When it...

Read full review
1

I spent over an hour on on-line chat with the customer service person, Mathew. I was assured the boat cover tied off in...

Read full review
1

I bought a cover from these guys after reading about the quality only to find out that I had to upgrade from the...

Read full review

Cover Anything and The Cover Guy Latest Reviews

Recent published reviews
1

I purchase the premium car cover from this company which was the top of the line car cover supposedly it was supposed...

Read full review
1

Ordered a spa cover, paid by credit card. This corrupted company has not responded to my numerous e-mails. Unable to...

Read full review
1.3

Purchased cover ($160) for vehicle parked outside.
Cover claimed to offer UV protection and a limited 10-year warranty.
Co...

Read full review
1

We place our order on 7/6/20 and was told we would get it in 2 weeks. We waited for a month. NO COVER. I called got a...

Read full review

Cover Anything and The Cover Guy Products and Services

Most reviewed product and services
  • Cover Anything Boat Cover (47 reviews)
  • Cover Anything Car Cover (26 reviews)
  • Cover Anything Motorcycle Cover (20 reviews)
  • The Cover Guy Cover (51 reviews)
  • The Cover Guy Hot Tub Cover (44 reviews)
  • The Cover Guy Shipping Service (31 reviews)