PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cover Anything and The Cover Guy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Cover Guy

The Cover Guy

Has Verified Representatives
1.9
Cover Anything
The Cover Guy

Cover Anything and The Cover Guy Overview

Total reviews
149
173
Company responses
0
23
Issues resolved
2
7

Cover Anything and The Cover Guy Consumer Ratings

Rank
142 out of 937 in Equipment category
58 out of 251 in Pools, Spas and Plumbing Supplies category
Exchange, Refund and Cancellation Policy
112 in category
57 in category
Website
83 in category
40 in category
Customer service
96 in category
55 in category
Value for money
110 in category
57 in category

Cover Anything and The Cover Guy Rating Details

Exchange, Refund and Cancellation Policy
1.3 (97 reviews)
1.3 (58 reviews)
Reviewer's quote

...Company will not cover a refund. Horrible customer service never order anything from here..

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...I have emailed twice with no response requesting a shipping number or a refund. I would caution anyone going by their website reviews, I suspect they are generated by whoever created the website. Well done sir/maam, you fooled me..

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Website
2.7 (95 reviews)
2.6 (65 reviews)
Reviewer's quote

...Going back to the website and reading their return policies I cannot send it back anyway because they want it as it was received...

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...It was supposedly shipped two weeks ago, when I went to track it on the freight line website, the tracking number would not work. Email number 1 to the cover guy about this got a reply of, “I’m looking into it”. No reply until several hours later with a new tracking number...

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Customer service
1.5 (95 reviews)
1.4 (85 reviews)
Reviewer's quote

I called their customer service, and also spoke with a manager. She was extremely dismissive and told me that it is a generic fit and not a custom fit, and said that because the fabric is "breathable", water will get through and there was nothing they could do about it. I would never again buy, nor...

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...Customer service claimed shipment went out on 10/19, already over the 5 days they promised and contrary to what shipper documented. And then they blamed it all on the shipper (as in, "we can't control the shippers"). I asked in writing for a name of someone to call and they ducked the request...

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Value for money
1.9 (93 reviews)
1.7 (52 reviews)
Reviewer's quote

...The boat cover we ordered that was guaranteed to fit or get money back didn't come close to fitting. To try and get a shipping label to return it was nearly impossible - they do not answer the phone or respond to emails. We finally got a shipping label and then were refunded incorrectly...

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...I could have purchased 2 hot tub covers, one spare and still been money ahead. I am getting a runaround and not happy Rhys..

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Cover Anything and The Cover Guy Pros and Cons

Pros
  • Ease of ordering
  • Web site
  • Fast delivery
  • That they seemed like a reputable company
  • Ease of ordering
  • Unprofessional and disturbing
Cons
  • Return policy
  • Falsely advertised and dont stand behind it as stated
  • Customer service
  • Warenty the way they handeled the situation
  • Warranty service
  • Production quality and inspection

Cover Anything and The Cover Guy Most Positive Reviews

Top rated reviews
5

I own a seasonal business and our vehicle fleet sits unused over the summer months. Having recently made a substantial...

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4.9

After reading all the negative reviews dont buy from company, I had to write about my positive experience ..I dealt...

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5

I just saw your segment in the High Performance Road Trip 2018 and immediately made the leap. It's hard finding things...

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4.3

I bought this cover because it was the best priced and made locally. Over a week after paying (after the cover was...

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Cover Anything and The Cover Guy Most Critical Reviews

Lowest rated reviews
1

I ordered a car cover from them for my car, and when it got here it didn't fit at all. I pulled on it trying to make it...

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1

Do not use Cover Guy under any circumstances. Cover guy gave me the run around for months about my delivery. When it...

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1

I spent over an hour on on-line chat with the customer service person, Mathew. I was assured the boat cover tied off in...

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1

I bought a cover from these guys after reading about the quality only to find out that I had to upgrade from the...

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Cover Anything and The Cover Guy Latest Reviews

Recent published reviews
1

Made it 50 miles first use and cover shredded. Company will not cover a refund. Horrible customer service never order...

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1

On April 17, 2020, I placed an online order for a spa cover and lifter. At that time (and to this date) The Cover Guy...

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2

The boat cover tore in less than 8 months and they refused to honor the warranty on an item that is advertised as...

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No votes

Ordered cover (charged my card May 22, 2020).
Was told June 4, 2020 there was a $50 over size charge (not on original ord...

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Cover Anything and The Cover Guy Products and Services

Most reviewed product and services
  • Cover Anything Boat Cover (46 reviews)
  • Cover Anything Car Cover (26 reviews)
  • Cover Anything Motorcycle Cover (20 reviews)
  • The Cover Guy Cover (47 reviews)
  • The Cover Guy Hot Tub Cover (44 reviews)
  • The Cover Guy Shipping Service (30 reviews)