PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cover Anything and Empirecovers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empirecovers

Empirecovers

Has Verified Representatives
2.2
Cover Anything
Empirecovers

Cover Anything and Empirecovers Overview

Total reviews
149
25
Company responses
0
5
Issues resolved
2
0

Cover Anything and Empirecovers Consumer Ratings

Rank
143 out of 937 in Equipment category
105 out of 937 in Equipment category
Exchange, Refund and Cancellation Policy
112 in category
123 in category
Customer service
96 in category
70 in category
Website
83 in category
108 in category
Value for money
110 in category
151 in category

Cover Anything and Empirecovers Rating Details

Exchange, Refund and Cancellation Policy
1.3 (97 reviews)
1.1 (11 reviews)
Reviewer's quote

...Company will not cover a refund. Horrible customer service never order anything from here..

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...Unfortunately it already pass 30 day refund time. I lost more than $219..

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Customer service
1.5 (95 reviews)
1.8 (14 reviews)
Reviewer's quote

...This is the worst customer service I have ever encountered. Would not respond to emails. Called and was told to expect shipping label and RMA number...

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...Terrible customer service, get your money and blow you off..

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Website
2.7 (95 reviews)
2.4 (13 reviews)
Reviewer's quote

...contact phone number provided by the website which went to another company's call center that did not know cover anything. Emailed and did not hear back for two weeks. Emailed again and threatened and finally heard back...

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...Nothing on empire website or you tube had 3 pole instructions. Very very disappointed..

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Value for money
1.9 (93 reviews)
1.4 (10 reviews)
Reviewer's quote

...The boat cover we ordered that was guaranteed to fit or get money back didn't come close to fitting. To try and get a shipping label to return it was nearly impossible - they do not answer the phone or respond to emails. We finally got a shipping label and then were refunded incorrectly...

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Completely horrible company w no customer service

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Cover Anything and Empirecovers Pros and Cons

Pros
  • Ease of ordering
  • Web site
  • Fast delivery
  • Website navigation
  • Product
  • No pros
Cons
  • Return policy
  • Falsely advertised and dont stand behind it as stated
  • Customer service
  • Dont waste time with empire covers
  • Customer service
  • Quality of warranty replacement and customer service

Cover Anything and Empirecovers Most Positive Reviews

Top rated reviews
5

I own a seasonal business and our vehicle fleet sits unused over the summer months. Having recently made a substantial...

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5

Ordered a bimini and frame. They came faster than expected, fit perfectly, and looked better than expected. It is a...

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5

I just saw your segment in the High Performance Road Trip 2018 and immediately made the leap. It's hard finding things...

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No votes

Cover Anything and Empirecovers Most Critical Reviews

Lowest rated reviews
1

I ordered a car cover from them for my car, and when it got here it didn't fit at all. I pulled on it trying to make it...

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1

The cover ripped in 3 place within 3 months. Called Empire Covers and could not get a hold of anyone. Called several...

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1

I spent over an hour on on-line chat with the customer service person, Mathew. I was assured the boat cover tied off in...

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1

Very poor customer service! I ordered a snowmobile cover from their website and measured as per their guidelines. When...

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Cover Anything and Empirecovers Latest Reviews

Recent published reviews
1

Made it 50 miles first use and cover shredded. Company will not cover a refund. Horrible customer service never order...

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1

I ordered Bimini top from Budge covers which is Empire. Order came two deliveries metal frame is correct. Fabric came...

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2

The boat cover tore in less than 8 months and they refused to honor the warranty on an item that is advertised as...

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1

Completely horrible company w no customer service

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Cover Anything and Empirecovers Products and Services

Most reviewed product and services
  • Cover Anything Boat Cover (46 reviews)
  • Cover Anything Car Cover (26 reviews)
  • Cover Anything Motorcycle Cover (20 reviews)
  • Empirecovers Car Cover (5 reviews)
  • Empirecovers Rv Cover (3 reviews)
  • Empirecovers Cover (3 reviews)