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Delete
  • 0 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Some people at customer service 5
  • Customer service reps who genuinely tried to help 4
  • Agents admit website is a fail 4
  • Agent 4
  • Website access 2

Customers don't like

  • Customer service17
  • Poor billing system12
  • Poor website4
  • Long hold times4
  • Slow pre-authorization3
Delete
  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.7K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • One rep did try to help me 5
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Actually they were polite while lying to me 3
  • Prices on marketplace 2

Customers don't like

  • Customer service9
  • Worst customer service4
  • Uncaring4
  • That they lied4
  • Runaround they have given me4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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