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  • 0 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Some people at customer service 5
  • Customer service reps who genuinely tried to help 4
  • Agents admit website is a fail 4
  • Agent 4
  • Website access 2

Customers don't like

  • Customer service33
  • Poor billing system12
  • Long hold times5
  • Poor website4
  • Slow pre-authorization3
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Sono Bello

Hospitals, Clinics and Medical Centers
Has verified representatives
  • 5 ISSUES RESOLVED
  • 174 COMPANY RESPONSES
  • 295 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Staff 16
  • Doctor 13
  • Great customer service 4
  • Front desk staff was friendly 2
  • Dr seemed like he cared at my pre-op 2

Customers don't like

  • Results6
  • Conflicting information5
  • Complaint not being addressed4
  • Way the intake person treated me and lied to me3
  • Staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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