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  • 0 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service13
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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Sono Bello

Hospitals, Clinics and Medical Centers, Doctors
Has verified representatives
  • 3 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 245 TOTAL REVIEWS
3.9
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Staff 14
  • Doctor 11
  • Great customer service 3
  • Front desk staff was friendly 1
  • I had lip there and it was wonderful 1

Customers don't like

  • Results6
  • Conflicting information5
  • Complaint not being addressed3
  • False information about over all results3
  • Fake sale customer a bad product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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