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  • 0 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service13
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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Right Source Rx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $355 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
  • Well meaning but helpless reps 1

Customers don't like

  • Lack of communication re prescriptions2
  • Customer service1
  • Holding time to talk to a real person1
  • That process was uncorrectable1
  • Two morons who totally screwed up1

Products by Right Source Rx

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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