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Delete
  • 0 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service23
  • Poor billing system17
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
Delete
  • 1 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $60.9K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Annoying 15
  • Rude calls all day 9
  • Amazing simplicity of there customer service 2
  • Fair and easy going 2
  • Brow beating them with my insurance know-how 2

Customers don't like

  • Repeated phone calls39
  • Harassing phone calls all day32
  • Harassing phone calls25
  • False self-representation17
  • Harassment16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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