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Delete
  • 0 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service25
  • Poor billing system20
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
Delete
  • 0 ISSUES RESOLVED
  • 105 TOTAL REVIEWS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Customer service 3
  • Quality 2
  • Courteous employees 1
  • Pleasant people 1
  • How helpful they were 1

Customers don't like

  • Lack of action and promptness1
  • Rude1
  • Wait time over the phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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