Coventry Health Care vs Geico

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  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Some people at customer service 4
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Plans7
  • Did not resolve problem6

Products by Coventry Health Care

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Geico

Insurance
  • 4 ISSUES RESOLVED
  • 735 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Price 9
  • Horribble 4
  • Nothing rip off 3
  • Website 3
  • Premium prices 3

Customers don't like

  • Inability to resolve issues19
  • Customer service18
  • Poor treatment of customers13
  • Denial of claims10
  • Poor knowledge8

Products by Geico

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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