PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rumpke and County Waste And Recycling as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rumpke
County Waste And Recycling

Rumpke and County Waste And Recycling Overview

Total reviews
208
36
Company responses
0
0
Issues resolved
1
0

Rumpke was first mentioned on PissedConsumer on May 10, 2010 and since then this brand received 208 reviews. It is 172 reviews more than County Waste And Recycling received since Aug 28, 2012.

Rumpke and County Waste And Recycling Consumer Ratings

Rank
4 out of 161 in Waste And Recycling Services category
3 out of 161 in Waste And Recycling Services category
Customer service
2 in category
0 in category
Reliability
2 in category
0 in category
Product or Service Quality
2 in category
0 in category

According to consumer ratings and reviews, County Waste And Recycling ranks 1 points higher in the Waste And Recycling Services category than Rumpke. People gave Rumpke 1.6 stars for Customer service criterion in Waste And Recycling Services category and it is 21 points higher than the worst rated brand in this category. At the same time, County Waste And Recycling was rated 1.9 stars for Customer service criterion in this category and it is 23 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that County Waste And Recycling has a higher rating than Rumpke. Regarding Product or Service Quality criterion, consumers gave Rumpke 1.8 stars and it is 91% greater than other in category. County Waste And Recycling however was rated 2 stars and it is 100% greater than other in category.

Rumpke and County Waste And Recycling Rating Details

Customer service
1.6 (107 reviews)
1.9 (20 reviews)
Reviewer's quote

...I called customer service to see if I could pay 50 this week and 49 next week. I was told if they did that for me they would have to do it for everyone. This is very poor customer service...

PissedConsumer1723886

...to correct an apparent mistake ,as i knew this didnt make sense because they cancelled me before it was even past due and obviously within the billing cycle Customer service rep never apologized and offered to right the wrong or even own it. I needed to pay fee for reinstatement and that was all they could do Well at that moment i told rep to take CWs setvice and stick...

PissedConsumer1699584
Reliability
2 (95 reviews)
2.1 (18 reviews)
Reviewer's quote

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00 dollars. Damn shame !!

Imaad

Rarely does this company pick up the garbage consistently on the day/time you are scheduled for. Two weeks in a row in November, no pickup on scheduled day, and no notification call, email or text. This isn't the first time this has happened. On the average, it's maybe 60% of the time they get it...

PissedConsumer1703270
Product or Service Quality
1.8 (93 reviews)
2 (20 reviews)
Reviewer's quote

Worst excuse for a trash service. Work for a company that has many dumpsters most through this company. What has always seemed an issue is them leaving the gates to the the dumpster areas wide open...

PissedConsumer1716669

...This is the service we pay for! No improvement is ever taken resulting from our calls. We end up having to leave our garbage out by the road for days, which can encourage home break-ins since it looks like we are away when we are not. I’d estimate that 95% of the time they don’t pick up both cans...

PissedConsumer1659305

Rumpke and County Waste And Recycling Pros and Cons

Pros
  • When they do their job
  • Picks up on days schedule
  • Timeliness of pickup
  • Customer service
Cons
  • Nothing was accomplished
  • When they do not do their job
  • Bizarre telephone system and rude customer service
  • Lack of service
  • Service
  • Rudeness

Rumpke and County Waste And Recycling Most Positive Reviews

Top rated reviews
5

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver...

4.9

i have been with county waste for a few weeks and i love it they are a much better price then the competition. And...

Rumpke and County Waste And Recycling Most Critical Reviews

Lowest rated reviews
1

Complete waste of time and frustrating. I have lived in Crescent Springs for three months and had the Rumpke...

1

My garbage was not picked up which does happen called was told it would be picked up the next day never came said they...

Rumpke and County Waste And Recycling Latest Reviews

Recent published reviews
3

For a 12 yard dumpster was told around 300 dollars. Received a bill for 741.04 dollars. Ordered 20 yarders for 310.00...

Read all 208 reviews
2.1

Rarely does this company pick up the garbage consistently on the day/time you are scheduled for. Two weeks in a row in...

Read all 36 reviews

Rumpke and County Waste And Recycling Products and Services

Most reviewed product and services
  • Rumpke Residential Waste Collection (54 reviews)
  • Rumpke Waste Collection (26 reviews)
  • Rumpke Pick Up Service (17 reviews)
  • County Waste And Recycling Waste Collection (16 reviews)
  • County Waste And Recycling Vehicle Driver (1 review)