PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about County Waste And Recycling and Rumpke as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

County Waste And Recycling
Rumpke

County Waste And Recycling and Rumpke Overview

Total reviews
42
229
Company responses
0
0
Issues resolved
0
3

County Waste And Recycling and Rumpke Consumer Ratings

Rank
4 out of 152 in Waste And Recycling Services category
5 out of 152 in Waste And Recycling Services category
Customer service
2 in category
3 in category
Product or Service Quality
0 in category
2 in category
Price Affordability
6 in category
5 in category
Value for money
4 in category
3 in category

County Waste And Recycling and Rumpke Rating Details

Customer service
1.9 (26 reviews)
1.6 (115 reviews)
Reviewer's quote

...to correct an apparent mistake ,as i knew this didnt make sense because they cancelled me before it was even past due and obviously within the billing cycle Customer service rep never apologized and offered to right the wrong or even own it. I needed to pay fee for reinstatement and that was all they could do Well at that moment i told rep to take CWs setvice and stick...

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...I did call to question the bill - customer service lady says "take it up with sales" I am very upset with these tactics and underwhelmed with their customer service..

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Product or Service Quality
2 (26 reviews)
1.8 (104 reviews)
Reviewer's quote

...This is the service we pay for! No improvement is ever taken resulting from our calls. We end up having to leave our garbage out by the road for days, which can encourage home break-ins since it looks like we are away when we are not. I’d estimate that 95% of the time they don’t pick up both cans...

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...They will take your money but will not give you any service..

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Price Affordability
2.1 (24 reviews)
2.2 (99 reviews)
Reviewer's quote

after only 8 months of service, they had 2 price increases. they started charging to take recycle material at the curb, and then a price increase which was not told beforehand, just added to the statement. BEWARE: they give you a low-ball price to begin service and then the increases begin...

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...If they need the mo run that bad why not raise the service price. ..

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Value for money
1.8 (23 reviews)
1.8 (95 reviews)
Reviewer's quote

...If you are looking to pay a company large sums of money to get abused and ignored these are the folks. I've been a customer of theirs for years, and today is the last day. Never again..

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...I have been a customer of Rumpke since I was 18 years with my first home you know how many years that is?? I guess I have not paid them enough money to bear with us for a little while. So tonight I paid our bill of 66. 89 and my parents who are extremely elderly bill of 72...

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County Waste And Recycling and Rumpke Pros and Cons

Pros
  • Customer service
  • Picks up on days schedule
  • When they do their job
  • Timeliness of pickup
Cons
  • Lack of service
  • Bad attitude
  • Service
  • When they do not do their job
  • Nothing was accomplished
  • Company lacks integrity and accountability

County Waste And Recycling and Rumpke Most Positive Reviews

Top rated reviews
4.9

i have been with county waste for a few weeks and i love it they are a much better price then the competition. And...

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5

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver...

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4.6

We had been using Joseph Hopkins trash removal for 20 plus years. The service had become inconsistent, not on time all...

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5

My Rumpke people who pick up for my neighborhood. ARE FANTASTIC..... I will stop to just tell them to have a good day, ...

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County Waste And Recycling and Rumpke Most Critical Reviews

Lowest rated reviews
1

My garbage was not picked up which does happen called was told it would be picked up the next day never came said they...

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1

Complete waste of time and frustrating. I have lived in Crescent Springs for three months and had the Rumpke...

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1

Horrible service, horrible management, everything horrible. Horrible company period

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1

Worst service ever!! We had to call them every week to come get our trash! The only time they did come without being...

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County Waste And Recycling and Rumpke Latest Reviews

Recent published reviews
2.4

They skip our road constantly .I have complained at least 5 times in the last 6 months .

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3.6

Still broken need a new one

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1.4

This is quite possibly the worst company I have ever dealt with in my entire life. If you are looking to pay a company...

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3

Still broken needs replace thank you

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County Waste And Recycling and Rumpke Products and Services

Most reviewed product and services
  • County Waste And Recycling Waste Collection (18 reviews)
  • County Waste And Recycling Vehicle Driver (1 review)
  • Rumpke Residential Waste Collection (54 reviews)
  • Rumpke Waste Collection (29 reviews)
  • Rumpke Pick Up Service (21 reviews)